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Promprylad Event Hall
We invite you on August 30 to the event «Business for the Customer: How Service Design Changes the Game» ✨
Our speaker — Oleh Koss, international expert and founder of Lanka.CX — will explain how to build companies around real needs rather than assumptions, and what role service design plays in this.
What we will discuss:
▫️How to see the customer journey through their eyes, not through the lens of marketing?
▫️Why start with one segment?
▫️How to find and choose the customers for whom you are truly creating value — instead of working blindly?
▫️How does service design change the game?
🕐 When: August 30, 13:30
📍 Where: Ivano-Frankivsk, Promprylad, Akademika Sakharova St., 23
Price: 900 hryvnias.
Promprylad Event Hall
